User-friendly tool! We love it!
We use Classy for event management, peer-to-peer fundraising, crowdfunding & general reporting to learn more about our donors. For so …
Overview
What is Classy?
Classy is a fundraising platform that supports direct giving and peer-to-peer fundraising, recurring donations, and event management. Classy offers nonprofits the tools to provide the right experience to the right donor at the right time.Classy gives nonprofits access to…
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What is Classy?
Classy is a fundraising platform that supports direct giving and peer-to-peer fundraising, recurring donations, and event management. Classy offers nonprofits the tools to provide the right experience to the right donor at the right time. Classy gives nonprofits access to customizable…
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- Setup fee optional
For the latest information on pricing, visithttps://www.classy.org/fundraising…
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- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
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- Integrations
- Competitors
- Tech Details
- FAQs
What is Classy?
Classy is a fundraising platform that supports direct giving and peer-to-peer fundraising, recurring donations, and event management. Classy offers nonprofits the tools to provide the right experience to the right donor at the right time.
Classy gives nonprofits access to customizable campaigns, best-in-class integrations, and an expansive library of resources including always-available care agents and hands-on fundraising coaches.
Together, the vendor states that Classy and GoFundMe have raised over $25 billion for good, collectively supporting the largest giving community in the world.
Classy Features
- Supported: Peer-to-Peer Fundraising
- Supported: Crowdfunding
- Supported: Website Donations
- Supported: Recurring Giving
- Supported: Ticketed and Registration Events
- Supported: Events with Fundraising
- Supported: International Fundraising
- Supported: Payment Processing
- Supported: Embedded Donation Forms
Classy Screenshots
Classy Video
Classy Product Overview
Classy Integrations
- Virtuous CRM
- Kindful, a Bloomerang product
- HubSpot CRM
- Mailchimp
- Constant Contact
- Blackbaud Raiser's Edge NXT
- Adobe Marketo Engage
- Google Tag Manager
- Google Analytics
- Brex
- Double the Donation
- Microsoft Dynamics 365
- Zapier
- Salesforce Sales Cloud
- Klaviyo
- Convio Luminate (discontinued)
- Microsoft Power BI
- Brightvine
- Omatic Cloud
- ClickBid
- Amply
- Facebook Pixel
- Giving Assistant
- Charity Auctions Today
- Charity Dynamics Boundless Fundraising
Classy Competitors
Classy Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
| Supported Countries | USA, Canada |
| Supported Languages | English |
Frequently Asked Questions
Blackbaud TeamRaiser, Blackbaud Luminate Online, and Give Lively are common alternatives for Classy.
Reviewers rate Support Rating highest, with a score of 9.9.
The most common users of Classy are from Small Businesses (1-50 employees).
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Recommendations
Classy has become a go-to platform for nonprofit organizations, offering a range of customizable features that cater to their fundraising needs. Users rely on Classy as an accessible and easy-to-use online donation portal, providing a seamless experience for administrators and donors alike. With its user-friendly interface and flexibility in donation options, Classy serves as a one-stop-shop for donors, simplifying the process of making contributions.
One of the key use cases of Classy is its ability to create appealing web pages for ticket sales, merchandise, and event registration. This empowers users to raise more money for their cause by attracting participants and supporters. Additionally, Classy serves as a reliable and low-cost option for primary fundraising, seasonal appeals, and peer-to-peer fundraising campaigns. Its customizable features allow users to create comprehensive and easily digestible campaigns for fundraising events, offering different donation levels and showcasing the impact of each donation option.
Classy's integration with organizational accounting management software further simplifies fundraising operations by consolidating them into a single platform. This eliminates the need for manual data entry and ensures accuracy in financial reporting. Moreover, Classy supports the entire operation by flawlessly integrating with CRM systems, improving efficiency with data gathering for donation renewals, stewardship, and tax purposes.
Organizations have found Classy to be instrumental in capturing and retaining donors worldwide due to its excellent customer service and fundraising resources. The platform's ability to bridge the gap between donors and bank accounts has helped organizations double their online revenue and grow their programs. With its continuous improvements, Classy strives to make fundraising easier for nonprofits by providing a seamless user experience and robust reporting capabilities.
Overall, Classy serves as a versatile tool for various fundraising efforts, including crowdfunding campaigns, special events, general fundraising, ticketed events, and peer-to-peer fundraising. It offers a user-friendly interface for both donors and administrators, supports multiple payment options, provides customization options for campaign design, and seamlessly integrates with other systems for efficient data management. Users appreciate the helpful and responsive customer service staff, making Classy a reliable choice for nonprofit organizations in their fundraising endeavors.
The most common recommendations from users are as follows:
- Users recommend trying Classy for its comprehensive collection of fundraising examples and best practices, which makes fundraising easier and more informative. It is particularly beneficial for small non-profits, but users suggest exploring other options as well.
- Users appreciate Classy's easy-to-use back end and organized interface, considering it the best platform for fundraising transactions. They recommend it for organizations looking to grow and collaborate with people who are passionate about their cause.
- Classy's beautifully designed campaigns and accurate data processing capabilities are highly praised by users. They find the interface, creative control, and customer support worth the investment. Users also encourage more non-profit organizations to use Classy due to its resources, support, and user-friendly functions.
While many users recommend Classy, some caution that needs and features should be thoroughly assessed before committing, especially for midsize non-profits. They suggest there may be better products available for peer-to-peer fundraising. However, Classy is highly recommended for non-profits already using Salesforce for CRM integration. It is also suggested to fully test customizations needed in Salesforce before utilizing Classy.
Overall, users find Classy to be an excellent online giving and registration platform that can help reach a new audience. Some users emphasize the importance of developing feasible fundraising strategies before signing up with Classy. While it may be more suitable for mid to large-scale nonprofits due to its cost, smaller nonprofits may still find value in trying out Classy, particularly for crowd fundraising initiatives. Users are encouraged to reach out to Classy's support team for any questions or concerns they may have.
Attribute Ratings
Reviews
(1-8 of 8)Companies can't remove reviews or game the system. Here's why
November 19, 2021
Top-notch fundraising software
Score 10 out of 10
Vetted Review
Verified User
We are currently using Classy across the entire organization for peer-to-peer fundraising, ticketed events, and recurring and one-time donations. A majority of the donations we receive annually are processed through our Classy campaigns. Before using Classy, we were on multiple platforms for different services. Now, the majority of our fundraising and reporting operations are on a single platform.
- Campaign-Building
- Donation Experience
- Customer Service
- Creating hardware (such as card readers) that connect to Classy accounts
November 16, 2021
Classy Has Great Customer Service
Score 9 out of 10
Vetted Review
Verified User
We use Classy for all peer-to-peer fundraising campaigns, crowdfunding and ticketed events. Volunteers are able to set up their own campaigns and can link their page to a Facebook fundraiser making it easier for them to reach their goals.
- Customer service - especially with Salesforce integration
- Easy to set up campaigns
- Facebook integration for peer-to-peer fundraising
- More customization of campaign elements
- Mobile functionality is lacking - would like to see check scanning and credit card processing on-site
- Billing info - we wish there was a way to click a button and have attendee/registrant info copy to billing info (to reduce friction for the donor)
February 29, 2020
Classy provides great tools for creating online donation pages
We transitioned to Classy as our primary electronic donation system. While our donor database has credit card processing and form creation abilities, we found it to be clunky, not very pretty, and difficult to customize. Now we link our "Donate Now" button on our website directly to Classy. We can completely customize the look of the page, and change it quickly to highlight different campaigns or funding priorities.
- Easy customization.
- Pages can be designed to match your website and brand.
- Quick editing is possible.
- Great customer service.
- It is pricy. Classy is more expensive than our donor management software but doesn't have the robust donor management tools to replace it.
- Want the ability to allow donors to cover fees in all transactions (currently, Classy only gives the option in some set-ups).
March 23, 2019
Centralized & Resourceful
Classy is such a helpful tool for our nonprofit because the makes fundraising centralized. You can set up events, peer to peer fundraisers, crowd funding, etc. We are still figuring out how to best use these different tools for our nonprofit, but Classy has a ton of resources to help with that too. I think the resources Classy offers is one of the things I like most about them. If I ever have a question, I just go there and there is usually a resource available.
- Classy's support is top notch. Whenever I have a problem or question I can reach out, and know that they will respond promptly.
- Because our events can just be in one place it makes it much simpler when we need to look at registration.
- Classy provides invaluable resources such as marketing timelines, etc.
- The fees associated with credit card charges are not consistent so using "Classy Mode" to cover the cost of this is confusing to us and our donors.
- Recently they have changed their support structure, and it is harder to get in contact with the person you need. Not impossible, and support on the website is always available, but it is harder.
- Offering more webinars for small nonprofits or for nonprofits that traditional fundraising has not worked for.
March 19, 2019
Classy Is A Great Product and Community
Score 10 out of 10
Vetted Review
Verified User
We use Classy across our whole organization. Roughly 95% of all giving to our mission and work occurs through our Classy campaigns and donations pages. We've created campaigns for each of our programs so that donors and fundraisers can focus on supporting what they care about the most. This has not only helped us grow revenue and programming, but also share more specific stories about Sudan and our work there.
- Beautiful front-end experience
- Great customer service
- Frequently asks users to provide feedback
- Back end reporting needs some work. Transaction info does not always match supporter profiles.
- Need the ability to turn off fundraising pages for certain types of tickets for registration + fundraising events
- Would be great if Classy had a physical card reader to go along with the platform for offline events
February 22, 2019
The Best Fundraising Platform Out There
Classy is our all-in-one fundraising platform, our online payment processor, and acts as CRM for our financial support team. It puts everything we need for receiving donations into one central location.
Classy won me over with their abundance of helpful content, followed by their friendly sales staff. Once I committed to switching to this all-in-one fundraising platform, I've enjoyed the user-friendly interface, and the quick, knowledgeable support Classy offers to its users.
Classy won me over with their abundance of helpful content, followed by their friendly sales staff. Once I committed to switching to this all-in-one fundraising platform, I've enjoyed the user-friendly interface, and the quick, knowledgeable support Classy offers to its users.
- Classy offers excellent educational value throughout their company--they consistently provide valuable content to enhance our fundraising strategies.
- Classy has great design. Their page creators are easy to use and we are able to use our own branding in a way that is truly classy.
- Classy's customer service is excellent. They have helped me troubleshoot a number of issues and have assured me of product updates to come.
- I could use better searching and integration of offline donations added manually to the site.
- More integration to social media would be amazing - more than just sharing is needed.
- The cost is prohibitive for smaller organizations, particularly the percentage on top of Classy's ongoing fees and credit card processing fees.
Classy is used by our fundraising team, specifically for online. We utilize the Classy platform to create donation pages, time-limited and crowdfunding campaigns and peer-to-peer campaigns. They are the centerpiece of our rapidly growing online fundraising efforts.
- Compared to other online platforms for nonprofits, Classy offers much more versatility in designing the look and feel of pages, emails, receipts, thank yous and more. The elements which cannot be adapted are well-done and rarely an issue.
- The reporting tools for analyzing and tracking gifts are quite sophisticated and allow you to drill down to individual donors, types of gifts, time periods, individual campaigns and more.
- They are always improving their tools. innovating ways to raise more funds (for example, by allowing you to request credit card processing fees and set the percentage requested and by making monthly giving a more prominent option for donors).
- The sizing and manipulation of background images can be trial and error at times. This functionality could be made more straightforward.
- A "mobile view" preview for donation pages, landing pages, etc. would be great!
February 21, 2019
Simple, modern platform that makes processing online gifts a breeze!
Classy is used by our development team. It is our online fundraising platform where we create campaigns and sell tickets to events. After creating these pages Classy instantly connects the data from the gift or ticket purchase made to Salesforce. This automates our online gift processing and makes it easy for our finance team to collect information. Classy automatically sends out thank you emails to our donors as well.
- Classy's design editor makes it simple for anyone to design a beautiful campaign quickly and fairly simply. They make it simple to change colors, text, add images all while keeping the template looking modern. Since there is no designer or marketing person on our small team this has allowed me to make campaigns that look great with little previous experience.
- Classy also offers a large quantity of guides and resources that you can download or view on their website for a variety of relevant issues in the worlds of marketing, communications, and fundraising. They provide useful examples and tips that anyone can apply to their own work in order to achieve their goals.
- Classy's customer service is probably their best aspect. In addition to having a chat function, which allows you to instantly chat with someone about your issue, they have an extensive help center and have hired additional Salesforce experts to their team for complicated questions in regard to the Salesforce connector.
- The simplicity of Classy's campaign design editor also means it isn't as customizable as I'd like it to be. There are times when I wish I could change something that is embedded in the template.
- Like all online platforms, there are occasional glitches that occur with Classy. For example, there have been times when our Salesforce connector pushes data in incorrectly or is missing. This is usually addressed fairly quickly.
- One feature that is especially difficult for our organization to manage is that we always provide our donors the ability to mail in their credit card information for us to process. This only becomes an issue when we do not have an email address for the donor because Classy and Salesforce use a donors email address to distinguish users. Therefore, when we use a generic email from our organization for that donor sometimes records get crossed or edited automatically.